Elevating Your Wine Program: The Impact of Well-Trained Restaurant Servers

As more and more people become interested in wine, it’s no surprise that restaurant guests are seeking out servers who have a deeper understanding of the wine list. Customers want servers who can guide them through the wine list and help them make informed choices that will enhance their dining experience.

First and foremost, customers want to feel confident that they are making a good choice when selecting a wine. This can be particularly daunting for those who may not be well-versed in the world of wine. Having a server with a strong understanding of wine can help guests navigate through the many different varieties, regions, and vintages.

Furthermore, guests want to learn more about the wine they are drinking. They want to know the story behind the vineyard, the grapes, and the winemaking process. A knowledgeable server can provide this information and enrich the guest’s experience.

A server with a solid understanding of wine can also help guests pair the right wine with their meal. The right wine can enhance the flavors of the food, making for a truly memorable dining experience. A server who understands the complexities of different wines can suggest pairings that guests may not have considered.

Ultimately, guests want to feel valued and appreciated. A server who can provide thoughtful recommendations and answer questions with confidence and ease can make a guest feel like they are receiving special treatment. It’s not just about the wine; it’s about the overall dining experience.

WineView helps your restaurant create these “super servers.”  Our technology builds confidence in both your staff and guest and ultimately helps your restaurant sell more wine.  A knowledgeable server can make a guest feel valued and appreciated, creating a memorable dining experience that keeps them coming back for more.