FREQUENTLY ASKED QUESTIONS
Many restaurants are realizing that technology can help streamline their business. However, most operators have a few questions before signing on with us. Here are some of the most common questions that we get:
Our onboarding process is quick and easy! We will upload your menu and wine list into our system. Then, we design your custom dashboard to include individual server training, testing and the ability to manage your wine list- all from your phone or desktop!
The onboarding process takes a week or less.
You can easily edit your wines and menu all from your custom dashboard. You can force pairings, customize tasting notes on the back of each virtual bottle, try out new wines and more though this dashboard.
You can choose which wines you want to pair with your menu items, or let our world-class algorithm do the work for you. WineView will automatically pair the wines from your list with your menu items, but it is simple to change this via your dashboard.
You can also change the back of the labels as well.
Yes! WineView can help your guests choose wine directly from your menu. We can also provide your restaurant with custom QR codes that will allow guests to access the app on their mobile devices.
WineView provides training that teaches the basics of wine, tableside etiquette, food and wine pairings, and more.
Yes! Our tools are designed so your staff can use WineView anywhere.
Yes! Although we believe that we have designed the dashboard to be as intuitive as possible, we provide ongoing training and support for all of your personnel. When you sign up, you’ll receive a quick video showing all of the ways that WineView can help you!